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Job description

About HSC Pensions We are responsible on behalf of the Department of Health for administrating the HSC Pensions Schemes and the Firefighter Pensions Schemes in Northern Ireland. We are the sole provider of professional pension services to Health and Social Care Trusts, Board and Agencies in Northern Ireland and to the NI Fire & Rescue Service. HSC Pension Service provides an in house administration service a number of Pension schemes for over 350 Scheme Employers and over 130,000 members, as well as 3,500 members of the NI Fire & Rescue Service. About The Role We have 1 permanent post available for an Operations Manager to join our busy HSC Pensions team. The post holder will be responsible for overseeing business operations, maintaining good quality standards, improving performance, mentoring team members and implementing best practices. A full training package will be provided as well as in-house support. We want you to join our dedicated and dynamic team and be a vital part of the management system.

Responsibilities

• Manage the Operational Teams and delegate duties and responsibilities effectively and ensure distribution of workload is fair and equitable.
• Recommend, plan, monitor and evaluate the use of resources.
• Monitor staff performance and associated target setting and determine priorities.

Skills and Qualifications

Essential Skills

• All applicants must have a university degree or relevant professional qualification and at least 2 year’s relevant experience in a Pensions Finance or equivalent environment to include staff management. OR
• Have 5 years relevant experience to include staff management in a Pensions Finance or equivalent environment to include staff management.
• The successful candidate must have access to a form of transport which will permit the applicant to carry out the duties of the post in full.
• Demonstrate clearly, experience in planning and managing teams to deliver against service delivery plans.
• Demonstrate clearly, experience in evaluating performance and identifying and implementing significant changes to improve services.
• Demonstrate clearly, having worked effectively to achieve results with a diverse range of stakeholders both internal and external.
• Communication and interpersonal skills to meet the needs of the post in full.
• Demonstrate customer service and work on own initiative and with others in a team.
• Demonstrate clearly, the ability to identify, collate and analyse information from a variety of sources to support decision making and reporting