---

Job description

GP Medical Receptionist based in Derry/Londonderry. Working for Riverfront Medical you report to the Reception/Practice Manager and will be the first point of contact for our patients, working in a dynamic environment where no two days are the same.

Responsibilities

• Booking patient appointments.
• Dealing with general patient enquiries.
• Registering new patients.
• Answering in-coming calls and making outbound calls.
• Managing prescription requests.
• Dealing with patient correspondence/medical records.
• Preparing out-going, internal and external post.
• Maintaining records.
• Handling cash when charging patients where appropriate and maintaining relevant records.
• IT duties, as well as other administrative duties as required by practice.

Skills and Qualifications

Essential Skills

• Educated to GCSE Level or equivalent or a minimum of 1 years’ experience in reception/admin role.

Desirable Skills

• Experience of working in a healthcare setting.
• IT Literate.
• Previous experience of working with highly confidential information.
• Attention to detail.
• Communication skills.
• Experience of care navigation.

Further Information

Riverfront Medical is a GP Practice located in The Waterside Health Centre, our GP Practice provides family doctor services to patients within an 8 mile boundary east of the river Foyle. Our team include GPs, Practice Nurse, Practice Based Pharmacists, First Contact Physiotherapist, Social Worker, Social Worker Assistant, Mental Health Workers, Medical Receptionists, Administrators and Practice Manager. There is a car park available. The centre also accommodates a treatment room with nurses in attendance. We also have attached District Nurses and Health Visitors and have a close association with the local social services office. The WHSCT located in the adjoining building accommodates ICATS, Family Planning/Sexual Health, Chiropody, Dental, Physiotherapy, Midwifery, Occupational and Speech & Language. Though applications from those with a background in healthcare are desirable, we recognise that other things are important. If you can demonstrate a positive disposition, high integrity (confidentiality) and strong work ethic, you may also be considered for this position.