---

Job description

We have an exciting opportunity for a passionate Store Manager to join our Derry/Londonderry Shipquay Street Branch at Barnardo's on a full-time basis. As a Store Manager you will manage the day to day running of our Shipquay Street Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK. Location: The successful post holder will be based at 30 Shipquay Street, Derry/Londonderry, BT48 6DW. Please note the role will include moving high volumes of stock on a daily basis.

Responsibilities

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
• Please see website for full details.

Skills and Qualifications

Essential Skills

• Demonstratable experience of working in a fashion industry.
• Experience of managing a team in a customer service environment.
• Evidence of recruiting, training and developing a team.
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Evidence of experience of working to budgets and targets.
• Proven experience of meeting targets and KPI's.
• Evidence of working with Health & Safety requirements and company policies and procedures.
• Experience of working with IT systems, admin and figures.
• Flexible approach to working hours and days including working Saturdays, Sundays and Bank Holidays as appropriate and when required.
• Flexible to assist in area team, including cover at other Stores, if necessary.
• Please see website for full details.