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Job description

We are recruiting an organised and customer-focused Administrator to join our team. This is a key role within the business, supporting the delivery of gas and oil servicing. You will be responsible for ensuring appointments are scheduled efficiently whilst delivering the highest standard of customer service.

Responsibilities

• You will be responsible for handling telephone enquiries from internal and external customers.
• Scheduling servicing appointments.
• Making outbound calls to customers.
• Responding to queries professionally and efficiently.
• Providing general administrative support to the team.

Skills and Qualifications

Essential Skills

• Be able to demonstrate previous customer service and administration experience.
• Communication skills and be proficient in Microsoft suite applications and email management.
• Working within a team as well as independently.
• Communicating with customers, managing a busy workload and maintaining accurate records.