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Job description

To manage and maintain the quality assurance of the site’s supply chain, ensuring that all suppliers, incoming raw materials, ingredients, packaging and associated goods and services supplied to or used by the site meet the required food safety, quality, legal and customer standards. This is a great opportunity to take on a key role within our Technical and Quality team, develop your management experience and make a real contribution to the quality and success of our business. You will be part of a team committed to continuous improvement, working together to maintain the standards our customers expect.

Responsibilities

• Manage quality assurance across Prawn Intake, Coldstore and Peeled & Glazed.
• Responsible for the management and maintenance of Peeled & Glazed product, packaging, customer specifications, and product labelling, ensuring compliance with customer, legal, and business requirements.
• Ensure incoming raw materials, ingredients and packaging meet required specifications and quality standards.
• Manage supplier approval, monitoring, audits and performance.
• Maintain effective traceability systems and support compliance with BRCGS, HACCP and relevant food safety legislation.
• Investigate quality issues and complaints, ensuring appropriate corrective actions are taken.
• Support customer, Environmental Health and BRCGS audits.
• Manage relevant external services, including pest control, chemical suppliers and water quality arrangements.
• Lead and support the Quality Assurance Technician.
• Work closely with the Technical Manager and other departments to drive continuous improvement in food safety and product quality.

Skills and Qualifications

Essential Skills

• Experience in quality assurance, technical or food safety within a food manufacturing environment.
• Knowledge of HACCP, BRCGS and food safety standards.
• Knowledge and experience of specifications and food product labelling, with excellent attention to detail.
• An understanding of supplier approval, traceability and quality management systems.
• Organisational, communication and problem-solving skills.
• The confidence to investigate issues, make decisions and work with different departments.
• The ability to lead, support and develop others.
• Able to demonstrate a proactive approach with a commitment to maintaining high standards.

Desirable Skills

• Previous experience in a supervisory or management role would be an advantage.