Apex Housing Association

Employer Location: Londonderry
Phone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs

Job description

The Assets Officer will contribute to the work of the Association and the Development and Assets Department by contributing to the provision of an efficient maintenance service, ensuring tenant satisfaction and working towards the achievement of performance targets set by the department. This postcovers all aspects of property maintenance, construction and mechanical and electrical services.

Responsibilities

• To respond directly to tenants queries regarding maintenance by telephone and/or by personal visits.
• To liaise with maintenance staff when responding to Tenant Participation queries? and/or complaints regarding maintenance issues and maintenance services.
• To liaise directly with Supported Living Scheme Managers in relation to maintenance issues.
• Monitor and review that statutory compliance requirements are being maintained in Supported Living Schemes and General Needs properties.
• To inspect, where necessary, defects or repairs reported to the office, identifying the reason for the problem and ensuring it is repaired within the proper response time.

Skills and Qualifications

Essential Skills

• Third level qualification (i.e. post-secondary/higher education or equivalent) in a relevant building/construction/property maintenance subject AND 2 year’s relevant experience (within the last 7 years)
• OR Relevant level 3 qualification or equivalent AND 3 year’s relevant experience (within the last 7years)
• OR 5 year’s relevant experience (within the last 7 years)

Further Information

Apex is an equal opportunities employer. At this time we particularly welcome applications from members of the Protestant community, due to under representation in parts of our workforce.