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Job description

You will welcome new tenants to their homes, providing and explaining tenant handbooks, sign up new tenants and carry out home visits. Develop strong partnerships with organisations that promote and support our tenants e.g. floating support services, Advice NI, local councils and advocacy support.

Responsibilities

• Maintain contact with tenants, keep up-to-date with their support needs and sign post to support services.
• Support and assist the setup and development of Tenants Associations/Residents Groups.
• Welcome new tenants to their homes, providing and explaining tenant handbooks, sign up new tenants and carry out home visits.
• Support older tenants to reduce social isolation, arrange activities to promote a sense of community.

Skills and Qualifications

Essential Skills

• 1 years’ relevant experience in a support/housing/community field.
• Experience of signposting to support agencies.
• Able to travel to meet the requirements of the post without reliance on public transport and apply a flexible, approach to delivery that will demonstrate that things can be done sustainably and be able to respond to out-of-hours emergencies.

Desirable Skills

• Counselling qualification.