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Job description

Working closely with Senior Civil Servants and leading teams of OD&D consultants, you will provide expert leadership, challenge and insight to ensure organisational design decisions are data led, future focused and aligned to HMRC’s strategic priorities. Work across HMRC as part of an Multi Disciplinary Team, (MDT) owning the development and delivery of the People layer of HMRC's Target Operating model, ensuring it enables efficient, future-ready structures and capabilities and lead organisation design of associated business group operating models. Please see employer website for full job details & person specification.

Responsibilities

• Lead and shape organisational development initiatives, including cultural transformation, change management, and leadership capability building, with demonstrable impact on business performance.
• Set strategic direction for the Organisation Design (OD) team, aligning short, medium, and long-term priorities with HR strategy and transformation programmes.
• Engage senior stakeholders across HR and business groups to shape, agree, and embed TOM and OD interventions, ensuring adoption and alignment with organisational goals.
• Oversee planning, prioritisation, and resource management within the OD team, ensuring delivery of high-impact design work and effective succession planning.
• Provide expert leadership in OD&D, embedding TOM principles into transformation programmes and building internal capability to sustain future design work.
• Ensure OD&D interventions progress through governance forums, with clear documentation, decision-making, and alignment to wider change programmes.
• Act as a senior OD&D professional, contributing to the development of HMRC’s design capability and maintaining personal expertise in operating models and strategic workforce planning.

Skills and Qualifications

Essential Skills

• Significant experience of leading organisation design and operating model transformation within large, complex organisations, applying evidence-based OD methodologies and leading practice to deliver sustainable business outcomes.
• Demonstrable expertise in developing and implementing Target Operating Models (TOMs), organisational structures and workforce strategies that support organisational transformation, future capability requirements and strategic objectives.
• Proven ability to influence, challenge and collaborate with senior leaders, building consensus and securing commitment to organisation design interventions across complex organisational environments.
• Experience of setting strategic direction and leading high-performing professional teams, developing organisational capability through effective leadership, coaching and succession planning.
• Strong understanding of change management, governance and transformation delivery, with experience embedding organisation design principles into large-scale programmes and evaluating organisational impact.
• Holds relevant postgraduate-level qualifications such as CIPD accreditation, Civil Service (CS) practitioner status, or equivalent in Organisation Development and Human Resources.