---

Job description

The role of Assistant Director of Housing Management offers the opportunity to lead and develop innovative, customer focused services and to support our colleagues to be the best they can be in an inclusive environment. This role represents an exciting opportunity to shape the future of Clanmil and contribute to our mission of delivering high-quality homes, sustainable communities and outstanding services.

Responsibilities

• Support the Executive Director of Customer & Communities in the development, delivery and .continuous improvement of housing services in accordance with the corporate business plan.
• Work closely with, and provide advice to, key internal stakeholders including the Clanmil Board, the Group Chief Executive and the wider Extended Management Team.
• Represent Clanmil to key external stakeholders, on matters relating to the core assigned housing functions including elected representatives, community groups and statutory agencies on matters relating to the business.
• Lead the development, delivery and continuous improvement of housing services across the whole portfolio, including 600 social homes and a smaller but growing market portfolio.

Skills and Qualifications

Essential Skills

• A degree level qualification (i.e. Level 6) or above and 3 years’ experience in a management leadership role in a complex and customer focussed organisation,
• Or 5 years of relevant experience in a management leadership role dealing with and reporting to Directors and/or Board.
• Hold a current professional membership of a relevant professional body e.g. CIH or can demonstrate ability and commitment to obtain this within 1 year of commencement of employment.
• At least 2 years’ experience of leading a team to deliver significant performance improvement, setting and monitoring of agreed objectives.
• Hold a full UK driving licence or equivalent and be able to travel to meet the requirements of the post without reliance on public transport.
• Must be flexible in terms of time and working patterns. There will be occasions when some evening and weekend work is necessary; to meet the needs of the business; e.g. attendance at conferences or to attend meetings outside of normal work hours.