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Job description

To manage the daily running of the full deli operation including, food to go, deli, hot food, and instore bakery. To lead and inspire your team, as well as role modelling behaviour's to maximise sales, all whilst delivering a service to your customers. Please see employer website for full job details & person specification.

Responsibilities

• Prepare cook, and serve hot and cold meals, maximising sales, and profit through an excellent customer experience.
• Manage, co-ordinate and ensure compliance of stock.
• Seek out to understand and meet the needs of every customer, whilst engaging and inspiring your team to do the same.
• Manage and maintain standards in line with HACCP, food safety and Natasha’s Law for your area’s. Including completion of food safety paperwork and documentation.
• Plan and organise weekly & quarterly stock take and create and execute action plans on stock results accordingly.
• Ensure stock loss is minimised for your areas by ensuring correct portion control, weighing, labelling, and pricing are adhered to, as well as wastage guidelines in place.
• Deliver and maintain standards within your areas.
• Manage a team of colleagues including conducting return to work interviews, colleague investigations and compliance with the company's employment policies.
• Manage and train colleagues in your team whilst being hands on, to ensure that the right people, are in the right place, doing the right job to maximise customer satisfaction.
• Actively supporting the management team in ongoing initiatives that involve the local community and charity partners.
• Champion social media for your area to drive sales.
• Awareness of local competitor activity, suggesting new and innovative ideas to stay ahead of the competition.
• You may be required to cover store key holding, with appropriate training, as and when required as part of this role.

Skills and Qualifications

Essential Skills

• At least 1 years recent experience in a busy fast food, cafe, deli, food to go or hot counter environment.
• GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline e.g. NVQ in catering or higher.
• Have a working knowledge of food safety practices i.e. HACCP, scores on the doors and Natasha’s Law.
• Demonstrate communication & interpersonal skills.
• Working knowledge of Microsoft Office packages.

Desirable Skills

• Intermediate Food Hygiene Certificate.
• Experience of deli operations including bakery, delicatessen, provisions, and coffee.

Further Information

Location: SuperValu Omagh. Fixed term contract - 12 months.