Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Join the team at the Northern Ireland Housing Executive in Downpatrick as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.

Responsibilities

• Provide timely administrative and co-ordination support and other ad hoc duties as required. Input data, maintain records and set up databases.
• Using telephony system to answer calls and making outbound calls to gather information. Applying discretion and judgement to resolve issues and make decisions in relation to daily tasks.
• Working effectively within a team environment, collaborating with colleagues and communicating with both internal and external stakeholders.

Skills and Qualifications

Essential Skills

• 5 GCSEs to include Maths and English or equivalent, 1 year’s relevant experience in a similar role, delivering customer service.
• IT skills including Microsoft packages, communication skills, and organisational skills, Ability to work on own initiative.
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.