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Job description

Libraries NI is inviting applications for the role of Lead Library Manager: Before applying applicants are strongly encouraged to read the E Recruit Guidance Notes for Applicants which can be found in the Vacancy Documents section via the link below. Job Title: Lead Library Manager (2 Posts) Grade: Executive Officer Lead Library Manager Salary: £32,597- £36,362 (under review) NJC SCP 20-25 Hours: 36 Hours per week Location(s): Magherafelt Library and Belfast Ormeau Road Library Responsible to: Line Manager Job Purpose: All staff are required to model Libraries NI Core Values of ‘Caring, Accountable and Progressive’ in the execution of their duties. Under the direction of the Line Manager, lead in the provision of excellent customer service supporting the planning and delivery of inclusive, progressive and participative public library services for designated libraries. As a member of the frontline library services management team, work collaboratively with internal and external stakeholders, partners and statutory and voluntary organisations to lead the delivery of enhanced library services in support of the Programme for Government (PfG) and Libraries NI strategic objectives. Contribute to a positive workplace culture where equality, diversity and inclusion are embedded in all aspects of service delivery.

Responsibilities

• Lead, manage and develop library staff at the designated libraries, including mobile and homecall services / cultural heritage engagement officers as applicable.
• To ensure the effective delivery of high-quality, customer-focused services that effectively meet the reading, information, learning, cultural heritage and wellbeing needs of local communities.
• Engage with all communities and actively promote the benefits of library membership, library resources, and the delivery of activities, events and programmes.
• Customer engagement and increasing participation and widening access.
• Staff management and development.
• Resources, systems and premises.
• Policy, procedures and governance.

Skills and Qualifications

Essential Skills

• A minimum of two GCE A levels or equivalent or higher qualification plus a minimum of one year experience managing staff and resources in a library setting or customer facing environment.
• Or a minimum of three years’ relevant experience of managing staff and resources in a library setting or customer facing environment.
• Experience of leading and managing the delivery of high-quality front-line customer service to a diverse range of people.
• Experience of developing, promoting and delivering services, programmes, initiatives or activities that increased participation and engagement.
• Experience of developing and maintaining effective partnerships and collaborative working relationships with internal and external stakeholders to achieve organisational objectives.
• Experience of implementing policies and/or organisational strategies.
• Ability to work a mix of mornings, afternoons, evenings and weekends, both at base and in other service points as required to support business needs.
• Have no criminal record which would prevent working with children and/or adults at risk.
• This position may include responsibility for satellite libraries and requires travel to carry out duties outside of the base location, including deputising for the District Manager.
• A valid driving licence, access to a suitable vehicle (appropriately maintained and insured for Libraries NI business) or have access to a suitable form of transport, to carry out the requirements of the post in an efficient and effective manner.

Desirable Skills

• Hold a professional library qualification.
• Experience of working in a public, academic or specialist library.

Further Information

Libraries NI is an equal opportunities employer. For the full job description, please see the link below in the Vacancy Documents.