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Job description

Support service users with daily living skills, medication management, and tenancy support Encourage participation in activities and social outings to promote well-being. Provide emotional and practical support to individuals as they work towards greater independence. Assist with appointments, shopping, and budgeting support. Work alongside a team of 15, including a manager, senior support workers, sleepover staff, and project workers. Take the lead during shifts in the absence of management. Please see employer website for full job details & person specification.

Responsibilities

• Develop & maintain a trusting & professional relationship with Service Users and act in a supportive & empathetic manner towards them.
• Contribute to & help maintain a harmonious and therapeutic environment.
• Support Service Users to manage their Mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of Service Users in all aspects of decision making, be sensitive and seek solutions to difficulties encountered by them.
• Implement & adhere to Inspire Mental Health’s Journey Procedures, involving Service Users at all times.
• Deliver care & support within the context of a social inclusion and recovery approach which is designed to work with people to find and maintain hope, re-establish a positive identity, build a meaningful life and take responsibility and control.

Skills and Qualifications

Essential Skills

• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting.
• Or A minimum of 12 months paid experience supporting people within a health and social care setting.
• To be flexible as the role will involve working on a rota/shift basis in 24hr Supported Housing. Shifts will include early shifts, late shifts and weekends as required to meet the needs of the scheme.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.

Further Information

Location: Ballymisert. Ballymisert, is home to 21 people and the Inspire team provide 24-hour person-centred support to help them live independently, build resilience, and develop life skills in a supportive environment. Ballymisert is a modern service in Belfast, consisting of 17 single flats and one shared house. The service is recovery-focused, supporting people progress towards independent living at their own pace.