---

Job description

Kildress Plumbing Suppliers is looking for an experienced Sales Representative to join the team in our bathroom showroom in Kildress, Cookstown. This is a permanent, full-time role of 40 hours per week, Monday to Saturday. You will guide customers from their first enquiry to a completed order, giving expert advice on sanitaryware, brassware, showering, tiling and accessories, and recommending products to suit the space and budget of each customer. Key duties include preparing accurate quotes and orders on our sales system, following up quotes to convert sales, measuring up or working from plans to produce bathroom layouts, liaising with suppliers on stock and lead times, keeping customers updated on their orders, managing after-sales care to deliver an excellent standard of customer care, and keeping the showroom displays well presented. You will need at least 2 years of sales experience in bathrooms, kitchens, plumbing or a similar field, good product knowledge, a proven record of meeting sales targets, excellent customer service skills and confidence using computers. Experience of bathroom design or CAD software or EQ would be an advantage. Saturday working 9am to 1pm is required.

Responsibilities

• Welcome showroom visitors and give expert advice on sanitaryware, brassware, showering, tiling and accessories.
• Understand each customer’s needs, space and budget, and recommend suitable products.
• Prepare accurate quotes and orders on our sales system, and follow up quotes to convert sales.
• Measure up or work from customer plans, and produce bathroom layouts and designs where needed.
• Liaise with suppliers on lead times, stock and special orders.
• Keep customers informed on the progress of their orders, from confirmation through to delivery, and resolve any delays promptly.
• Manage after-sales care to deliver an excellent standard of customer care, including handling returns, damaged or missing items and product issues, and working with suppliers and installers to resolve them quickly.
• Follow up with customers after installation to make sure they are happy, and encourage repeat business and referrals.
• Keep the showroom displays clean, well presented and up to date.
• Meet agreed sales targets and keep accurate records of enquiries, quotes and sales.
• Keep up to date with new products, trends and ranges.

Skills and Qualifications

Essential Skills

• At least 2 years’ sales experience in bathrooms, plumbing or similar field.
• Knowledge of bathroom products and how they are installed.
• A proven record of meeting sales targets.
• Customer service and communication skills, in person, by phone and by email.
• Can demonstrate confidence when using computers for quotes, orders and email.
• Organisational skills with strong attention to detail.

Desirable Skills

• Knowledge of premium bathroom brands.
• Experience of EQ or a similar sales and quoting system.
• Experience of bathroom design or CAD software.

Further Information

Location: 244 Drum Road, Cookstown, BT80 9HP. This is a permanent, full-time position of 40 hours per week, Monday to Saturday, including Saturday working from 9 am to 1 pm. We offer a competitive salary depending on experience, commission on sales, 5.6 weeks’ paid holiday including bank holidays, a workplace pension, free parking on site, and a friendly, supportive team in a well-established local business. To apply, send your CV and a short cover letter to accounts@okpe.co.uk. Closing date: 12th December 2026. Kildress Plumbing Suppliers is an equal opportunities employer. We welcome applications from all suitably qualified people.