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Job description

Support the planning, coordination and delivery of activities within the Maternity Disparities Consortium Community Engagement and Co-Production Core-Function. Organise and provide technical and administrative support to meetings, events and workshops, both online and in person. Lead the management and maintenance of CDHN membership and engagement data on CDHN’s CRM system Produce CRM reports, dashboards and insights to support learning and decision-making.

Responsibilities

• Support the planning, coordination and delivery of activities within the Maternity Disparities Consortium Community Engagement and Co-Production Core-Function.
• Organise and provide technical and administrative support to meetings, events and workshops, both online and in person.
• Lead the management and maintenance of CDHN membership and engagement data on CDHN’s CRM system.
• Produce CRM reports, dashboards and insights to support learning and decision-making.

Skills and Qualifications

Essential Skills

• Minimum of 5 GCSEs at grades A* to C, including English and Mathematics or equivalent.
• Qualification in IT, computer science, administration or equivalent.
• Working knowledge of database management systems, particularly Salesforce, supported by at least one year of proven experience in a similar role.
• Working knowledge of Microsoft Office, in particular managing multiple SharePoint sites and Microsoft Teams and wider digital systems with proven experience in a similar role.
• Experience organising meetings and events (online, face-to-face, hybrid) and providing technical support for smooth delivery of presentations, workshops and discussions.
• Strong co-ordination and organisational skills with the ability to manage multiple tasks and priorities in a fast-paced environment, with proven ability to prioritise workload and meet deadlines.
• Attention to detail and data management skills with the ability to maintain accurate records, ensure data quality and integrity, and produce reliable reports through effective data entry, administration and quality assurance processes.
• Analytical with strong problem-solving skills and the ability to troubleshoot system and data issues effectively.
• Written and verbal communication with the ability to explain digital technical concepts clearly to non-technical colleagues both verbally and in writing.
• Ability to work effectively both independently.
• Data protection and understanding of data protection regulations (including GDPR) and best practice in handling sensitive information.
• A commitment to CDHN’s mission, vision and values.
• Willingness & ability to work outside normal office hours, including evenings and weekends, and to travel across the four UK nations as required.

Desirable Skills

• Salesforce Administrator certification or equivalent.
• Experience of community-based approaches, community engagement, co-production or community development.
• Knowledge and understanding of health inequalities and the social determinants of health.
• Awareness of the role of data in supporting work in charitable work, service delivery, and impact measurement.

Further Information

Please submit your completed application form by email to marionohare@cdhn.org no later than 10 am on Monday 23rd November. (CV’s will not be accepted) Salary: Pro rata from £31,537 - £33,699 per annum.