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Job description

Our client is seeking a Customer Service Administrator to join their team based in Belfast. Maintain up-to-date customer records and ensure that orders and related documents are filed in an organised manner to allow quick retrieval.

Responsibilities

• Maintain up-to-date customer records and ensure that orders and related documents are filed in an organised manner to allow quick retrieval.
• Final preparation and release of works instructions to the factory floor.
• Ensure customer service is provided to our customers in a professional manner.
• Ensure that the customer receives information in a timely and efficient manner.
• Data input of customer orders, processing call offs and managing stock lists.
• Carry out any other functions deemed necessary to maintain customer satisfaction.

Skills and Qualifications

Essential Skills

• Communication skills, the ability to build upon working relationships both internally and externally.
• IT skills and proficient in the use of MS Office.
• A minimum of 5 GCSE qualifications or equivalent including Math’s and English.

Further Information

Temporary until 26th December. If you are calling regarding this position, please contact our Belfast office on 028 9032 2511 between working hours of 8:00am to 5:00pm and ask for Anna.