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Job description

The Deputy Manager will support the Project Group Manager (PGM) in the efficient and effective management of the assigned portfolio, and will work within the principal of harm reduction. In conjunction with the PGM you will be responsible for the day to day running of your assigned portfolio providing care and support to the particular client group. The Deputy manager will also be part of an on-call rota. You will be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives. The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times.

Responsibilities

• Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s equal opportunities policy as it affects both Depaul and its work with this client group.
• To provide service user support in a person lead manner, which is both professional and respectful.
• Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks.
• In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users.
• Undertake any other duties that may be required which are commensurate with this role.

Skills and Qualifications

Essential Skills

• Certificate, Diploma or equivalent in Community, Health or Social Science based subject or minimum 2 years’ experience working with marginalised groups, ideally those who have addictions and/or are homeless.
• Or at least 2 years providing direct line management support and at least 2 years’ experience working with marginalised groups, ideally with people who have addictions and/or are homeless.
• Ability to manage service users, with complex needs and challenging behaviours.
• Ability to direct and supervise a team.
• Ability to work within the constraints of a set budget.
• An ability to liaise effectively with other service providers and represent the organisation at a management level.
• The ability to compile and present written and computerised reports.
• An understanding of supporting people requirements and project staff’s responsibilities in response to these requirements.
• Knowledge of the statutory and voluntary sector resources available to homeless families.
• An understanding of the challenges of managing a residential project.
• Knowledge of Child Protection.
• Willingness to work within the guidelines of Depaul vision mission and values.
• Ability to work on call on a rota basis.
• Ability to travel to other services if required.
• A full driving licence and access to a car insured for business purposes.
• Ability to direct and supervise a team.

Further Information

Access NI This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. Equal Opportunities: Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds. Location: Unit 4 Nelson Trade Centre, Nelson Street Our Privacy policy can viewed here: https://ie.depaulcharity.org/about-us/careers/