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Job description

Provide the highest possible standard of care and support to Service Users by actively promoting and implementing Recovery by using a strengths based person centred approach.

Responsibilities

• Develop and maintain a trusting and professional relationship with Service Users and act in a supportive & empathetic manner towards them.
• Contribute to and help maintain a harmonious and therapeutic environment.
• Support Service Users to manage their Mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of Service Users in all aspects of decision making, be sensitive and seek solutions to difficulties encountered by them.
• Implement and adhere to Inspire Mental Health’s Journey Procedures, involving Service Users at all times.

Skills and Qualifications

Essential Skills

• To be flexible as the role involves working on a rota/shift basis across Supported Housing Services, including early, late, long day, night, weekend and waking night shifts as required to meet the needs of the service.
• Possess a full current driving licence and access to a car. Business insurance is required for this position. Consideration will be given to alternative travel arrangements for applicants with a disability who cannot hold a driving licence.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting.
• OR A minimum of 12 months paid experience supporting people within a health and social care setting.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.