Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Casual Receptionist for Mid and East Antrim Borough Council, based in Seven Towers Leisure Centre. This customer facing role will provide front of house and administrative support, acting as the first point of contact for visitors and ensuring a welcoming, efficient service within a busy leisure centre environment. Apply today to find out more.

Responsibilities

• To provide a courteous and efficient reception service to the general public and to provide routine clerical assistance to management
• Implement emergency procedures, medical, fire alarm, pool alarm etc, in accordance with Seven Towers Leisure Centre’s Normal Operating Procedures (NOP’s) and Emergency Action Plans (EAP’s)
• Operate computerized bookings and point of sale system and issue relevant tickets to users for both Seven Towers Leisure Centre and Sentry Hill.
• Operate switchboard promptly answering incoming calls in line with centre procedure, amending the voicemail as required.
• Ensure authorization of issued refunds and complementary vouchers when required.
• Amalgamate, balance and verify daily facilities cash, cheques, visa etc and complete appropriate documentation in accordance with standard procedures.

Skills and Qualifications

Essential Skills

• Minimum of 5 GCSEs (Grade A-C), including English and Maths or equivalent.
• Six months clerical experience in a customer focused environment.
• A minimum of 6 months’ experience working with the public, effective cash handling to include credit/debit card machine and operation of EPOS/cash register and Microsoft Office Applications.
• Or as an alternative candidates who do not possess the required educational qualifications but who can demonstrate 1 years’ relevant experience in a similar role may be considered.