Killyhevlin Hotel

Employer Location: Fermanagh
Phone Number: 02866323481
Email: hr@killyhevlin.com
Web: www.killyhevlin.com

Job description

To deliver warm, efficient, and festive customer service to Killyhevlin hotel guests, diners, and party attendees, ensuring smooth operations during busy holiday periods, private functions, and seasonal events.

Responsibilities

• Serve festive party meals, Christmas afternoon teas, festive buffets, and drinks in the hotel restaurant, bar, or function rooms.
• Assist with setting up/breaking down Christmas party rooms, greeting guests, and maintaining a lively, welcoming atmosphere.
• Pour drinks, mix cocktails, manage stock/condiments, and handle cash or POS (Point of Sale) transactions accurately.
• Welcome arriving guests, issue menus, take orders, answer queries, and resolve minor issues with a positive attitude.
• Clear and relay tables promptly, keep bar/dining stations stocked, and assist with general hotel presentation.

Skills and Qualifications

Essential Skills

• 5 GCSEs, including Maths & English, or equivalent.
• Interpersonal and communication skills.
• Attention to detail.
• Capable of working in fast-moving enviroment.
• Flexibility to work peak festive dates including evenings, weekends, and key holidays like Boxing Day, and New Year’s Eve.
• Capable of meeting the physical demands of a busy hospitality/dining environment.
• Valid documentation to work in the region (e.g., TrustID/right-to-work checks).

Desirable Skills

• Previous hotel function and banqueting experience in food service or bar work

Further Information

We are an Equal Opportunity Employer. We supply uniform, meal on duty, on-the-job & essential product training, free, secure staff car parking, employee of the month award, staff discounts. No staff accommodation is available. Evidence is required of Right to Work in UK/NI & Immigration Status - Share code. Applicants need a National Insurance Number, current photographic ID (Passport), bank or savings account (wages are paid directly to the given account). Further hotel information: www.killyhevlin.com